OVERVIEW

This website is operated by Hair and Beauty Vault. Throughout the site, the terms “we”, “us” and “our” refer to Hair and Beauty Vault. Hair and Beauty Vault offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and have given us your consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, not including credit card information, may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete or not current. Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information except where required by law. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except where liability cannot lawfully be excluded.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to returns or exchanges only in accordance with our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of products that appear in our store. We cannot guarantee that your device or computer monitor will display colours accurately.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction where permitted by law. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of products or services that we offer. Product descriptions and pricing are subject to change at any time without notice. We also reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us where permitted by law. We may, at our discretion, limit or cancel quantities purchased per person, household or order.

These restrictions may include orders placed by or under the same customer account, credit card and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address and/or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for purchases made through our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

For more information, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement, subject to any rights that cannot legally be excluded.

Any use by you of optional third-party tools offered through the site is at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which those tools are provided by the relevant third-party provider.

We may also offer new services and/or features through the website in the future, including new tools and resources. Such features and services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant or accept responsibility for third-party materials, websites, products or services, except where liability cannot lawfully be excluded.

Please carefully review third-party policies and practices before engaging in transactions with them. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as competition entries, or without a request from us send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, post or otherwise, collectively referred to as “comments”, you agree that we may use those comments in accordance with applicable law.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or which violates another party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive or obscene material, computer viruses or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of comments.

You are responsible for comments you make and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of Personal Information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on any related website is inaccurate, subject to applicable law.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate applicable laws, regulations, rules or local ordinances;
(d) to infringe upon or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, intimidate or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malicious code;
(h) to unlawfully collect or track the Personal Information of others;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape the site in violation of applicable law or these Terms;
(j) for any obscene or unlawful purpose; or
(k) to interfere with or circumvent security features of the Service, related websites, other websites or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from the use of the Service will always be accurate or reliable.

From time to time, we may remove the Service for periods of time or discontinue elements of the Service, subject to applicable law.

To the fullest extent permitted by law, Hair and Beauty Vault, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for losses that could not reasonably have been foreseen when you began using the Service.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory consumer rights that cannot legally be excluded or restricted.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hair and Beauty Vault, our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from claims or demands arising from your material breach of these Terms of Service, the documents incorporated by reference or your violation of applicable law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination where appropriate.

These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our Services.

If we reasonably believe that you have materially failed to comply with these Terms of Service, we may suspend or terminate your access to our Services, subject to applicable law.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site in respect of the Service, constitute the agreement between you and us concerning your use of the Service and supersede prior versions of these Terms relating to the Service.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or Service following the posting of changes constitutes acceptance of those changes, subject to applicable law.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

info@hairandbeautyvault.co.uk